Dave Lewan

Vice President, Sales
ForeSee

Dave Lewan manages the sales team in Eastern Canada, as well as the team responsible for ForeSee’s In-Store measurements. He also manages ForeSee’s sales organization focused on the public sector, including government departments and agencies, non-profit organizations, and higher education institutions. Dave leads ForeSee’s continuing expansion in these markets to help organizations measure and manage satisfaction of their website and in-store visitors.

Dave brings more than 20 years of experience with sales, leadership, online strategy, technology, and consulting. Most recently, he served as vice president of product marketing and management at Gevity HR, where he served as the primary leadership and planning force for Gevity’s product and solutions strategy.

Dave graduated from the University of Minnesota with a degree in Speech Communications.

Check out the incredible speaker line-up to see who will be joining Dave.

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Day 2

Thursday, June 5th, 2014

11:50 Innovating Analytics: Gaining A Competitive Advantage In A Customer- Driven World, Hosted By ForeSee

Innovating Analytics: Gaining A Competitive Advantage In A Customer-Driven World
Today we are entering a paradox where it is both easier and harder than ever before to measure the customer experience. All of the tools are there, but are you using the right ones and using them the right way? As consumers’ expectations and technological capabilities continue to evolve so must the analytics used to measure the experiences as they migrate between your store, websites and mobile sites and apps. Since today’s consumers expect a seamless journey through these engagement points, there is a need for a comprehensive system of metrics that eliminates metric silos to better support today’s multichannel, multi-device world we live, shop and purchase in.
• Learn what the Next Generation of Customer Experience Analytics is and how it will help you better understand the customer experience.
• Find out how this next generation of predictive customer experience analytics can be a strategic asset and help increase the velocity of growth for your business.
• Using word-of-mouth metrics as an example, this session will examine the importance of innovating analytics so you can keep pace with the maturing customer and their continuously changing expectations to gain a competitive advantage.